Chickadee in nearby pine tree, saint paul mn

made in usaRollerFeedertm

Squirrel Proof - Chickadee, Nuthatch, & Finch Bird Feeder 

Designed with songbirds in mind.

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Common Questions

If your question is not answered here, e-mail us 

info@rollerfeeder.com  

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Most Common Rollerfeeder 

Bird Feeder Questions & Answers by Subject

Animal and Bird Problems Product Questions Shipping and Other Bird Types and Bird Feeding Questions

Grey Squirrels and other medium to large size squirrels.

Difference Between Models - How to choose.

Small-medium size birds

Small Red or Pine Squirrels

Hanging the feeder

Woodpeckers

Large Nuisance Birds

crows, blackbirds, starlings, doves, pigeons, grackles

How to fill and

How to clean and 

Dishwasher Safe Bird Feeder

Cardinals

Raccoons

Dimensions of Feeder, Hanger, Seed Capacity, and Weight

Bird feeding tips

(links to feeding tips page)

Possum

Materials used

Birds shy away from new feeder.

Deer

Order Confirmation and Shipping

House or English Sparrow Problems in your feeder

(links to house sparrow page)

Extra-Duty Accessory

Chipmunks

RollerFeeder Heavy Duty Perches

What bird seed & suet should I use?

Peanut parts?

 

Flying Squirrels

Where is RollerFeeder Made and Assembly

What location is best for bird feeders?

(links to feeding tips page)

Rats

How does Rollerfeeder work (links to "how Rollerfeeder works page)

How high should I hang my Rollerfeeder?

(links to feeding tips page)

Warranty, return policy & squirrel proof guarantee (links to warranty page)

Rain & Snow

Suet Feeder Conversion

Ordering Parts

See also Bird Feeding Tips Page

 


Animals & Bird Problems  

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Grey squirrels, black squirrels and other medium to large size squirrels.  

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  • Grey squirrels will often roll off the feeder but not every time.  

  • Sometimes grey squirrels will crawl and befuddle around on the Rollerfeeder, and sometimes they will hang from the bottom trying to figure out the design.

  • They will also crawl down the hanger side and try to reach around - the feeder housing turns and closes access to the seed trays when they attempt from the side.

  • They will often hang on the feeder and stick their nose through the grid but at an angle that prevents them from accessing the seed tray.

  • Rollerfeeder is guaranteed grey squirrel proof and other medium-large size squirrels.

  • See also testimonials.

Red Squirrels also called Pine Squirrels.  

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  • Red squirrels act very much like above grey squirrels, they are lighter and more agile in their efforts to defeat the feeder.

  • Due to the smaller and wider size variations of the red squirrel, RollerFeeder markets the design as highly effective against red squirrels.

  • Our current models using wire grid has been in the field for over 5 years in red-squirrel country without them breaching the design.  Many customers purchase our feeder for small red squirrel problems and write to us about their success.

  • See also testimonials about smaller red/pine squirrels and the success people have with Rollerfeeder.

Large Nuisance Birds 

blackbirds, blue jays, crows etc. 

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  • Crows:  Rollerfeeder prevents all crows.

  • Grackles:  Rollerfeeder is highly effective at preventing grackles.

  • Pigeons:  Rollerfeeder is highly effective at preventing pigeons.

  • Morning Doves: Rollerfeeder prevents morning doves.

  • Larger Blue Jays (American Blue Jay):  Rollerfeeder is effective at preventing most larger blue jays - smaller scrub jays can likely adapt to the feeder..

  • Cowbirds:  Effective against cowbirds.

  • * Starlings: Effective at preventing Starling - see below note.

  • * Red-winged Blackbirds: Mostly effective - see below note. See video below.

*Notes:  

(1) Generally speaking the larger the bird the more effective Rollerfeeder is in preventing them.  Crows and other larger birds, Rollerfeeder is typically 100% effective at keeping them from pilfering seed.  Birds closer in size to a cardinal such as Starlings and Red-winged Blackbirds can land on the feeder but they tend to flutter and flap their wings and give up in a short time.  There is a very fine line between allowing Cardinals and preventing the smaller nuisance birds like Starlings - the easier a feeder is for Cardinals the easier it is for birds similar in size like Starlings and smaller blackbirds.

 

(2) Although the feeder is effective against larger nuisance birds, we do not guarantee 100% large-bird proof due to the wide range and types of larger birds out there.  Please read our testimonials regarding the prevention of large nuisance birds.

 

(3) If you have flocks of nuisance birds - use black oil sunflower seed in the shell and block one side of the feeder this will help prevent them from counter balancing on both sides.

 

 

Raccoons

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  • Raccoons are very large and cause havoc with bird feeders, they are many more times difficult than squirrels to keep from pilfering bird seed.

  • Customers that purchase RollerFeeder and follow our suggested hanging instructions have good results in preventing raccoons.

  • See the Raccoon page for more detailed information on placement and hanging the feeder for raccoons.

  • See also customer testimonials about raccoons.

Possum

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  • Possum are very similar as raccoons in causing problems with bird feeders.

  • Follow the same instructions for preventing possum in your RollerFeeder as we have for raccoons.  See the Raccoon page for more information.

Chipmunks

See also Chipmunk Proofing your Bird Feeder

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  • Rollerfeeder will not prevent chipmunks if they can gain access to the feeder.  This is typically true with all feeders on the market if chipmunks can gain access to the feeder.

  • There is really no such thing as a chipmunk proof bird feeder that we are aware of.

  • Bird feeder makers that design feeders to prevent squirrels call them squirrel proof with no word of chipmunks - some work better than others at preventing squirrels. Rollerfeeder is guaranteed squirrel proof.

  • Chipmunks are very small, light, and agile with the ability to crawl through small openings if they can gain access to the feeder.

  • However, It is easy to prevent chipmunks by placing the feeder above a pole baffle/dish so they cannot bypass the baffle - typically larger squirrels can bypass pole baffles by jumping up or across or down from another location - but chipmunks don't have the ability to jump very far.

  • Chipmunks cannot jump like larger grey squirrels so considering placement, and baffles blocking access to the feeder is important in preventing them.

  • See also Chipmunk proof your bird feeder

Flying Squirrels

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  • The same thing applies to Flying squirrels as it does for chipmunks - with the exception they can jump (or fly) much longer distances to gain access to a bird feeder.

  • There is no such thing as a flying squirrel proof bird feeder, when manufacturers refer to squirrel proof they are referring to the number one trouble maker with birds feeders, grey squirrels.

  • Flying squirrels are like a large mouse - a lot of their size is perceived because of the skin folds they use to fly.  Their small mouse-like size allows them to crawl through the smallest openings.

Rats

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  • Some customers that have rat problems in their feeders do have some success using a Rollerfeeder if the rats are larger size.

  • Rats sizes vary too much to have a warranty to prevent them.

  • Rats are very difficult to test against so we don't have any policy regarding rats.

  • In general, we recommend following our same suggestions for chipmunks as we do for preventing rats. 

Deer

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  • Deer can be very problematic with bird feeders - their height is close to the height of pole hanging feeders so that makes it easier for them to pilfer bird seed.  Typically they will extend their tongue and lick at the feeder to pilfer seed.  Sometimes they will jump at a feeder and try to knock seed out with their front legs.

  • Rollerfeeder's spinning/rotating housing closes on Deer the same way it does when a squirrel or other animals puts weight on the feeder.

  • The best position for Deer is above or below head height so when they put weight on the feeder is closes - try to avoid directly across from head height.

  • We do not guarantee our product deer-proof due to the many variables out of our control, however many customers with deer problems purchase our product and report back with deer-proof type responses.

  • See also owner testimonials about deer and Rollerfeeder.

 


Product Questions

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Models & How to Choose

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  • See "How to Choose" page here for detailed information on Model Differences (links to How to choose page)

  • There are 3 choices to decide on which model - side color, wire color, and hopper style  - plastic hopper or steel hopper.

Hanging RollerFeeder

Top of Rollerfeeder hanger, single point hanger.

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  • Rollerfeeder is a hanging style bird feeder as apposed to a pole mounted feeder. 

  • Rollerfeeder needs to hang to allow the outer housing to roll and spin when squirrel tries to defeat the feeder.

  • The hanger is one piece and comes together at the top (as photo illustrates) with a center bump for hanging - it can be used with wire or chain or hang directly from a yard hook.

  • See also hanging ideas.

How to fill  and How to clean and Dishwasher Safe Bird Feeder

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How to fill

  • We believe Rollerfeeder seed feeders are the easiest feeders on the market to fill.

  • Simply turn the outer feeder housing 90 degrees, using a plastic water pitcher filled with seed or other container, pour seed slowly into the open hopper. Once filled let go of feeder housing and the Rollerfeeder will correct itself into feeding position.

  • There is no need to take the feeder down, or caps to remove, no locking clips to unlock, or other security measures other feeders makers employ to keep squirrel out.  Turn housing and pour seed slowly into hopper - you do need to aim a little while you're pouring the seed.

How to Clean

  • Clean by using a garden hose or tub hose and spray the inside of the feeder gently (using preferably warmer water).

  • You can remove the roof for a more thorough cleaning to gain access to the inside of the feeder housing and easy access to the seed hopper..

  • Use mild dish soap and soft rag for wiping the parts clean.

  • If you use a tub, soak in warm/hot water to loosen the debris before wiping the debris out.

  • Rinse thoroughly with warm water to remove any left over soap and bird seed debris.

  • Let completely dry before filling with seed and hanging.

  • We do not recommend disassembly of the entire feeder unless you are mechanically inclined - however the feeder is designed to replace any part if ever needed and comes apart with Phillips a screw driver.

Dishwasher Safe?

  • Even though we consider the Rollerfeeder to be a dishwasher safe bird feeder, we highly discourage you from cleaning a bird feeder in the dishwasher for the following reasons:

  • We consider "Dishwasher safe" a marketing gimmick since most bird feeders can be washed in the dishwater with little to no damage on the proper dishwasher setting and rack placement.

  • The main issue is you are likely introducing possible bird soiling and possible bird diseases into your dishwasher - which we all know is for your dishes you use to eat from.  There is no scientific evidence these germs and bacteria are killed during the dishwasher cycle so why take the chance.

  • Birds can spread bacterial diseases using their beaks from one feeder to another where other birds contract the germ.  These germs or viruses can be on the bird feeder and when another bird uses the feeder it catches the germ.

  • Soiling is another common issue - even though birds feed mostly outside the seed area - they soil in many other areas while accessing the feeder and vying for a place to feed.

  • We recommend avoiding the dishwasher to clean any feeder and just use a warm pale of water, or wash tub with mild detergent and rinse thoroughly with warm/hot water and let dry completely.   

 

 

Dimensions, Weight and Seed Capacity

of RollerFeeder

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  • Hanger Dimension: 12" Wide X 21" High - the length of the hanger is required to prevent large squirrels and animals from hanging down from above.  Squirrels will pilfer seed from a short hanger feeder or feeder with seed posts at the top of the feeder. 

  • Feeder Housing Dimension: 9" Wide X 6 1/2" Square with extending perches on 2 sides of the feeder.

  • Overall Dimensions: 12" Wide X 24" High

  • Weight: 3-4 pounds depending on model and seed used. 

  • Seed Capacity Standard Hopper: Plastic or steel hopper 2 Quarts.

  • Extra Capacity Hopper: Available in steel only 2.5 Quarts 

Materials used to Make Rollerfeeder

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  • Hanger: Galvanized Steel.

  • Feeder Sides: Aircraft quality aluminum with commercial grade powder coating paint.

  • Roof: High impact resistant Polycarbonate plastic - this high grade plastic is also used in motorcycle windshields and other commercial products.

  • Plastic Hoppers: Polycarbonate plastic with steel seed tray edges.

  • Steel Hoppers: Galvanized Steel frames with Stainless steel mesh sides.

  • Suet Hoppers: Galvanized Steel frame and sides.

  • Roof Edge: Stainless Steel.

  • Axle: High grade Aluminum.

Order Confirmation and Shipping

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  • For customers that use our standard order form, the order confirmation is the web page that loads right after you click the order submit button at the bottom of the order page.

  • The order confirmation is title "Order Confirmation" in large bold letters at the top of the web-page.

  • The Order Confirmation gives a summary of your order, only the products with a number like (1) in the order selection are ordered - a full list of products will be shown on the confirmation list but only the product with your quantity selection is ordered.

  • Shipping time changes depending on order amounts and orders are shipped in line by date and time the order is received. 

  • Ship-first option is fee based and puts the order to the front of the processing for early shipment. 

Extra-Duty Accessory

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  • The extra-duty accessory is designed for older models with metal pan bottom.

  • The accessory makes the older RollerFeeder heavy duty preventing any squirrel attempts.

  • The extra-duty accessory does not fit or work with the newer wire grid model feeders.

  • The newer style feeders have been on the market for over 5 years and incorporates the extra-duty accessory feature into the feeder - without the extra cost. 

RollerFeeder Perches

Replacement of perches.

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  • Due to large animal feeder problems including bear, raccoons, deer, large possum, and other large animals, perches are separated from the lifetime housing warranty.  We rarely have issues with perches and if perches are bent by a large animal, most of the time they can be bent back into place with little effort.

  • The perches allow for some flex and up/down adjustment by lightly moving them in the direction you want to.  They are best adjusted so the main landing section of the perch is horizontal with the ground or with slight angle up a few degrees.

  • If you have ongoing problems with large animals and they are damaging the perches on a regular basis, we have extra heavy-duty perches available for near our cost.  The heavy duty perches are nearly twice as thick and rigid as the standard perches.

  • The Heavy-Duty perches cost $2.50 each and our standard flat rate shipping is $8.75 to cover postage, packaging materials & handling, and trip to the post office.

  • To order only the Heavy-Duty perches fill out the order form (without selecting a feeder) and write Extra Duty Perches in the Comments Box of the order form.  Also include the Color of the Perches you want either Gold or Moss Green.

  • During the first year of ownership, if you are having problems with the perches and it is not due to larger animals like raccoons, bear, deer, abuse etc.  E-mail us a photo with explanation and we will review your request.  If we determine the perch has a defect, we will replace the parts with our heavy duty perches at no cost for the parts.  Our standard flat rate shipping applies on all parts. send e-mail to info@rollerfeeder.com 

Where is Rollerfeeder made

and assembled & Misc.

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  • All Rollerfeeder squirrel proof bird feeder parts are Made in USA.

  • All Rollerfeeder assembly is in the USA.

  • We use over 25 U.S. suppliers to deliver a Rollerfeeder to a customer's doorstep.

  • Rollerfeeder sources parts from the upper Midwest, Midwest, and Eastern United States.

  • Rollerfeeder is designed and made in Minnesota.

  • The original inventor and owner still runs the small company and designs all the parts for Rollerfeeder.  Rollerfeeder has been in business since 1998.

Rain & Snow

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Rollerfeeder with heavy snow on top and bird feeding.

  • We consider Rollerfeeder a rain proof bird feeder, the roof angle prevents all regular rain and it is effective under most stormy conditions.  The benefit is the rain prevention feature is built-in and does not require an overhead dome which can cost $20-$30 or more.

  • Rollerfeeder will prevent snow in many conditions especially if the snow is dry and fluffy, we would consider Rollerfeeder snow resistant but not snow proof - see next comment.

  • Wet heavy snow - For wet heavy snow, if the snow is deep and heavy enough, the weight of the snow will turn the feeder since the snow is heavier than the counterbalance weight at the bottom of the feeder.  If this condition occurs simply wipe the snow off with a broom or your hand and it will correct itself.

Rollerfeeder snow resistant squirrel proof feeder.

 

Parts - Suet Feeder Conversion

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  • Steel seed hoppers are available to convert the suet feeder into a seed feeder.  To order the seed hopper, write steel seed hopper in the comments sections of the order form - the cost is $14 plus shipping.  The cost of the part is a couple dollar increase from our cost.


Bird Types and Bird Feeding Questions

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Small-Medium Size Birds

Black capped chickadee and goldfinch feeding

  • Rollerfeeder is designed for small to medium size songbirds up to Cardinal size.  The list includes favorites like Chickadees, Nuthatches, Finches (Gold/Purple/House/Other), Tufted Titmice, and other small medium size birds.  

  • Some customers report Wrens, Painted Bunting, and other less common medium size birds.   

Woodpeckers

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Downy or hairy woodpecker landing on cling ridge  red-bellied woodpecker on rollerfeeder

  • Below listed are the most common woodpeckers that visit Rollerfeeder.

  • Hairy woodpeckers.

  • Downy woodpeckers.

  • Red-Bellied woodpeckers.

  • Amount of woodpecker visits and types depend on your bird environment. 

Cardinals

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Femail cardinal perching and visiting rollerfeeder.

 

  Cardinals Customer Facebook 6 Photos

 

Cardinal Youtube Video 

 

Cardinals Helper Tips

  • Make sure Rollerfeeder is hung high enough (5-6" min.) so the flying approach is adequate. Cardinals need much more room than smaller birds to fly in and land on feeders.

  • Use mostly sunflower hearts (50%) mixed with black oil sunflower (25%) and safflower seed (25%).  Customer's that use this seed mix have the best results with Cardinals.

  • Cardinals usually acclimate to the Rollerfeeder in due time, if they are having trouble, tie a small helper stick (twig/small branch) on the perch with thin wire or string - this should help assist a Cardinal land and acclimate to the feeder.  Be aware it might also assist larger nuisance birds land and possibly feed.  Don't allow the twig to interfere with the rolling housing.

Cardinals General Information

  • Rollerfeeder will accommodate bird sizes Chickadee up to and including Cardinals.  Cardinals sometimes take a while because they are at the high end of the bird size, and also because of their skittish personality and natural feeding habits - read more below.

  • A Cardinals personality is more skittish and nervous than smaller bird feeder visitors.  Cardinals tend to be more leery and cautious when flying around, perching, and trying out new feeders.  The slightest movement will send them flying away compared to a fearless chickadee that will eat from your hand.

  • RollerFeeder has been tested by a nation-wide bird feeder supply store and it past their testing for birds sizes Chickadee - Cardinals.  

  • We also receive customer e-mails often about Cardinals using their feeder.  See our testimonials.

  • Cardinals visit our test feeders on a regular basis.  They may be more prevalent during certain times of the year like winter or late fall.  Natural food supplies can affect how often Cardinals visit - if natural food sources are abundant in your area they will typically feed from natural food sources first.  

  • Keep in mind, Rollerfeeder is also designed to help prevent larger nuisance birds like Blackbirds which are very close in size (slightly larger) to a Cardinal.

  • It may take more time for Cardinals to adjust to the design compared to small-medium size birds like a chickadee, nuthatch, finch, tufted titmouse, or other smaller birds. 

  • Cardinals have a wider flying pattern/approach whereas small birds can zip in & out of a feeder location.  Make sure it is high enough and some room to maneuver and approach the feeder.

  • Cardinals are considered "ground feeders" which means their natural method of feeding in the wild is hopping around the ground looking for berries and seeds. Read more about feeding habits and diet of Cardinals on Wikipedia > http://en.wikipedia.org/wiki/Northern_Cardinal#Diet 

  • If there is seed on the ground, Cardinals will almost always feed from the ground first before going to feeders.

  • Some customers get Cardinals coming to their feeder early and often and others have more waiting time - we are not sure why but think the existing food source, regional sizes, type of seed, height of feeder an location of feeder play a role in customer's success with Cardinals.

  • See also our feeding tips about seed, location and height of your Rollerfeeder.

Birds Shy Away from New Feeder 

and other feeder "start-up" issues

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  • If you have existing feeders birds have been using they will shy away from new feeders for what seems like a long time.  Birds are extreme creatures of habit, much more than humans, and a new item in the yard will take time for them to start using it.  The best solution is to follow good bird feeding tips and patience.  You may need to let the other feeders go dry for a while.

  • Use the best seed in the new feeder - see feeding tips and below tips on bird seed.

  • Make sure it's in a good location.

  • Make sure the height is high enough

  • Customer's that follow our tips have the fastest results with birds starting to use the feeder and widest variety of birds.

  • Avoid inexpensive bird seed with cheap seed fillers - see below and feeding tips.

  • See bird feeding tips for help.

What bird seed & suet to use

 See also Bird Feeding Tips Page

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  • Start the new Rollerfeeder using whole sunflower kernels.  Sunflower kernels are also called "sunflower hearts".  Kernels or hearts are the whole seed kernel from shelled Black-oil sunflower seed - so if you remove the outer black shell from black oil sunflower seed you have whole kernels or hearts.  This is a premium seed and will help kick-start the feeder and increase bird traffic, and help produce a wider variety of songbirds visiting the feeder.  Keep in mind you also need to follow other good feeding tips like location, height of feeder, water for birds and other tips.

  • The time it takes for birds to acclimate to a new feeder ranges from the first day you put it out to a couple months - this all depending on following good bird feeding tips, your bird environment (rural or urban), how many trees etc. that is conducive to birds.  Other factors include existing feeders (already mentioned), time of year you start feeding, migration patterns, weather, natural food supply, neighbor competing feeders and seed choices.  See customer testimonials also.

  • After the birds acclimate to the feeder consider switching to our preferred seed mix which includes whole sunflower kernels, black oil sunflower (with the shell) and safflower seed.  See also bird feeding tips for photos of the seed and a video of birds using the Rollerfeeder using whole sunflower kernels.

  • Peanut parts can be used, we recommend smaller peanut parts mixed in with our recommended seed mix or mixed in with sunflower kernels.  If the entire hopper is filled with peanut parts - the parts might now flow to the bottom as easily so you can lightly giggle the feeder to help when it gets low.

  • Inexpensive seed mix (commercial mixes) should be avoided, it has less appealing filler seed that native songbirds typically do not like.  This seed gets swiped away by the birds landing on the ground most of the time.  Commercial mixes will reduce bird traffic and might even attract undesirable birds like house sparrows, blackbirds, grackles and others.  Filler seed includes red-proso millet, red milo, cracked corn, mixed grains, oat, and other fillers that add weight to the seed mix.  We cannot stress enough that using cheaper commercial seed mixes will hinder your feeder activity and actually cost you more in the long run with less quality birds, and less bird activity, and less quality seed at a higher price per pound.

Suet Feeders

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  • For Suet Feeders, use only suet with a high percentage of actual suet (beef/animal fat).  Since suet feeders have become popular, like commercial birdseed mixes, suet products has been cheapened by adding inexpensive less appealing filler mixes so it is important to search out quality suet.  Good quality suet is soft and  looks like lard with some sunflower in it or peanut parts - poor quality suet is hard and packed with millet/cracked corn and other inexpensive fillers.  Poor quality suet really is over 90% inexpensive fillers and very little suet.  

  • Also consider beef suet from your local butchers counter or freezer.

  • Suet feeders are an alternate food source for birds so they typically will not generate the bird activity and visits compared to a seed feeder with quality seed in it.

  • Suet feeders can be used throughout the year, however they typically attract more birds during winter months when food supply is lower and the high fat content of suet provides a good energy source during the colder months.

  • Just like seed feeders, it usually takes a while for birds to acclimate to a New suet feeder so using quality suet and following good bird feeding tips is important. 

 See also Bird Feeding Tips Page

 

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  • Reserved for future answers to customer questions.

If your question is not answered here, e-mail us 

info@rollerfeeder.com  

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